Care Guide

  • General Care
  • Material Care
  • Product Care

General Care Material Care Product Care

General Care

We believe that furniture is meant to be used and well-loved. We craft and curate products that we trust can live in your home and meet our high quality standards. With that said, furniture is not indestructible and must be treated with care. Follow our care guidelines and cleaning tips to ensure your Society Social furniture remains in beautiful condition for years to come. As a small business, we take great pride in each order received and are thrilled to be a part of your home!

Performance Fabrics
  • As characteristics are unique to each fabric offering, please reference the fabric details listed here for your fabric selection. This information can also be found on the back of your swatch card.
  • Avoid long-term direct sunlight exposure.
  • Do not place sharp objects on or near the fabric.
  • Excessive rubbing or pressure may cause expedited wear to the fabric.
  • Cleaning: Wipe spills immediately. Clean with a clear dish soap and lukewarm water. Gently massage the affected area with a clean toothbrush and blot with a damp towel to remove dirt, then air dry. Professional cleaning is recommended for hard-to-remove stains.
Non-Performance Fabrics
  • As characteristics are unique to each fabric offering, please reference the fabric details listed here for your fabric selection. This information can also be found on the back of your swatch card.
  • We highly recommend sourcing a fabric protector to keep your custom SS in it’s best shape! We’ve used Forcefield Fabric Protector with success and it makes basic linens + twills liquid resistant. With that said, we highly recommend testing the protector on a small portion of your piece as we cannot advise as to how it will react to all fabric offerings.
  • Avoid long-term direct sunlight exposure.
  • Do not place sharp objects on or near the fabric.
  • Excessive rubbing or pressure may cause expedited wear to the fabric.
  • Cleaning: Wipe spills immediately. Professional cleaning is recommended for regular maintenance, spills, and stains.
Velvet Fabrics
  • As characteristics are unique to each fabric offering, please reference the fabric details listed here for your fabric selection. This information can also be found on the back of your swatch card.
  • New velvet may show crush marks from packaging, these should naturally recover. If crush marks persist, a light steaming should help the fabric recover.
  • Avoid long-term direct sunlight exposure.
  • Do not place sharp objects on or near the fabric.
  • Excessive rubbing or pressure may cause expedited wear to the fabric.
  • Cleaning: Wipe spills immediately. Professional cleaning is recommended for regular maintenance, spills, and stains.
Linen Fabrics
  • Due to their woven nature, piling is a natural occurrence for this fabric type and is not a defect.
  • Fiber transfer can occur from clothing, blankets, etc. Fibers can be carefully removed with a fabric shaver.
Rattan
  • Rattan can feature variations in color and weave. These variations are inherent characteristics of our designs and add to the natural and beautiful character of each piece. Claims and damages will not be considered for the aforementioned.
  • Avoid long-term direct sunlight exposure. Rattan is a sustainable and durable material, however, cracking may occur if left in direct sunlight or a dry environment for an extended time.
  • To ensure lasting use of furniture seats that feature these materials, avoid concentrated pressure. Do not stand or kneel on the piece.
  • Cleaning: Wipe up spills in a timely manner. Do not use harsh chemicals to clean. Dust often.
Cane & Wicker
  • Cane and Wicker can feature variations in color and weave. These variations are inherent characteristics of our designs and add to the natural and beautiful character of each piece. Claims and damages will not be considered for the aforementioned.
  • Avoid long-term direct sunlight exposure. Cracking may occur if left in direct sunlight or a dry environment.
  • To ensure lasting use of furniture featuring these materials, avoid concentrated pressure. Do not stand or kneel on the piece.
  • Cleaning: Wipe up spills in a timely manner by blotting to avoid abrasions to the surface of the material. Do not use harsh chemicals to clean. Dust often.
Seagrass
  • Seagrass can feature variations in color and weave. These variations are inherent characteristics of our designs and add to the natural and beautiful character of each piece. Claims and damages will not be considered for the aforementioned.
  • Individual strands may protrude from the cording. Carefully trim loose strands with scissors to avoid the strands getting caught. Do not pull on loose strands as this will damage the integrity of cords.
  • Avoid placing in direct sunlight as seagrass can fade and become more susceptible to damage over time with extended exposure to sunlight.
  • Do not place sharp objects on or near the material.
  • Excessive rubbing or pressure may cause expedited wear to the material.
  • Cleaning: Wipe up spills in a timely manner by blotting to avoid abrasions to the surface of the grasscloth. Do not use harsh chemicals to clean. Dust often.
Natural Grasscloth
  • Natural Grasscloth features variations in color and weave. These variations are inherent characteristics of our designs and add to the natural and beautiful character of each piece. Claims and damages will not be considered for the aforementioned.
  • Avoid placing in direct sunlight as natural grasscloth can fade and become more susceptible to damage over time with extended exposure to sunlight.
  • Do not place sharp objects on or near the material.
  • Excessive rubbing or pressure may cause expedited wear to the material.
  • Do not place materials that attract moisture on your grasscloth piece (such as salt rocks), this can lead to discoloration of the piece.
  • Cleaning: Wipe up spills in a timely manner by blotting to avoid abrasions to the surface of the grasscloth. Do not use harsh chemicals to clean. Dust often.
Painted Grasscloth
  • Natural Grasscloth can feature variations in color and weave. These variations are inherent characteristics of our designs and add to the natural and beautiful character of each piece. Claims and damages will not be considered for the aforementioned.
  • We highly recommend sourcing a glass top to protect your piece. Any rubbing or abrasion to the surface may cause chipping to the finish.
  • Avoid placing in direct sunlight as natural grasscloth can fade and become more susceptible to damage over time with extended exposure to sunlight.
  • Do not place sharp objects on or near the material.
  • Excessive rubbing or pressure may cause expedited wear to the material or finish.
  • Do not place materials that attract moisture on your grasscloth piece (such as salt rocks), this can lead to discoloration of the piece.
  • Cleaning: Wipe up spills in a timely manner by blotting to avoid abrasions to the surface of the grasscloth. Do not use harsh chemicals to clean. Dust often.
Vinyl Grasscloth
  • Avoid long-term direct sunlight exposure.
  • Do not place sharp objects on or near the material.
  • Excessive rubbing or pressure may cause expedited wear to the material.
  • Cleaning: Wipe up spills in a timely manner by blotting to avoid abrasions to the surface of the grasscloth. Do not use harsh chemicals to clean. Dust often.
Painted Furniture
  • We highly recommend sourcing a glass top to protect your piece. Any rubbing or abrasion to the surface may cause chipping to the finish.
  • Do not place sharp objects on or near the material.
  • Excessive rubbing or pressure may cause expedited wear to the finish.
  • Cleaning: Wipe up spills in a timely manner by blotting to avoid abrasions to the surface of the grasscloth. Do not use harsh chemicals to clean. Dust often.
Wood & Burlwood
  • Wood & Burlwood can feature variations in color and pattern. These variations are inherent characteristics of our designs and add to the natural and beautiful character of each piece. Claims and damages will not be considered for the aforementioned.
  • Avoid long-term direct sunlight exposure.
  • Cleaning: It is very easy for dust to accumulate and destroy furniture and sheet surfaces over time. It is advisable to use a soft cloth, preferably lightly damp, and dust wood veneer surfaces regularly to avoid dust accumulation. For spills, the surfaces must be immediately cleaned with a damp cloth to avoid stains.
Metals
  • Excessive rubbing or pressure may cause expedited wear to the finish.
  • Cleaning: It is very easy for dust to accumulate and destroy furniture over time. It is advisable to use a soft cloth, preferably lightly damp, and dust wood veneer surfaces regularly to avoid dust accumulation. For spills, the surfaces must be immediately cleaned with a damp cloth to avoid stains.
Lacquered Grasscloth
  • Natural Grasscloth can feature variations in color and weave. These variations are inherent characteristics of our designs and add to the natural and beautiful character of each piece. Claims and damages will not be considered for the aforementioned.
  • We highly recommend sourcing a glass top to protect your piece. Excessive rubbing or pressure may cause expedited wear to the material or finish. Do not place sharp objects on or near the material.
  • Avoid placing in direct sunlight as natural grasscloth can fade and become more susceptible to damage over time with extended exposure to sunlight.
  • Cleaning: Wipe up spills in a timely manner by blotting to avoid abrasions to the surface of the grasscloth. Dry with a soft paper towel or a soft, clean sponge. Light stains or blemishes may be removed with a soft brush and soap and water. Once you clean the stain, dry the piece immediately. Do not use harsh chemicals to clean. Dust often to prevent accumulations which can be more difficult to remove.
Lacquered Heavy Linen
  • Textural, lacquered heavy linen has a chunky appearance that almost reads like plaster and may have natural variations such as knots or graining. These variations are inherent characteristics of our designs and add to the natural and beautiful character of each piece. Claims and damages will not be considered for the aforementioned.
  • We highly recommend sourcing a glass top to protect your piece. Excessive rubbing or pressure may cause expedited wear to the material or finish. Do not place sharp objects on or near the material.
  • Cleaning: Clean lacquer with a soft cloth or duster. Avoid rubbing hard as this may produce tiny scratches. Do not use harsh chemicals to clean as this can cause discoloration and dull the finish. Dust often.
Upholstery
  • Do not place sharp objects on or near the upholstered pieces.
  • Excessive rubbing or pressure may cause expedited wear to the fabric.
  • Be sure to know care and cleaning details of the fabric of your upholstered piece.
Credenzas, Dressers, & Nightstands
  • Many of our credenzas feature beautiful inset doors, giving the piece a high-end sleek design. Please note, varying levels of humidity can cause the wood to expand and contract depending on your home, the season, etc. which means the doors can fluctuate within the piece. Additionally, if your home happens to have uneven floors, this can impact how the cabinet doors will sit and settle. If your home has uneven floors, shims can be a great solution to even out the base.
  • Do not apply concentrated weight or pressure to opened drawers or cabinet doors as this can permanently damage the functionality of these parts.
Bar Carts
  • We recognize the function of a bar cart is to store bar drinks and accessories, as well as host entertaining. With that said, sitting liquids or sticky glassware will cause discoloration to the bar cart. To avoid this you can source a glass top to protect the surface completely from liquids. Or if, you're like us, you can welcome these signs of entertainment as a part of your bar cart and style it to cover them.
Dining Tables
  • Do not place hot dishes directly on the table; We recommend using potholders, coasters, trivets, placemats, etc to protect the table top finish and keep it in its best shape overtime.
  • To clean, wipe off any dust with a soft cloth. Spills should be wiped up immediately with a damp cloth to avoid staining. 
  • Avoid the use of chemicals and abrasives as these may damage the finish.
  • To prevent structural cracking or damage to the surface, do not sit or stand on the tabletop and avoid bumping the table with other objects. 
  • For indoor use only.
Outdoor Furniture
  • Refer to the individual product page to determine if your piece is suitable for outdoor use or covered-patio only. Currently our Claremont collection features our only styles approved for outdoor use.
  • Our all-weather wicker designed in house is specifically crafted for outdoor use and is UV resistant and anti-mildew.
  • If you’ve selected an outdoor approved fabric - Performance Natural Linen, Performance Willow Green Linen, Performance Blush Linen, Performance Cloud Linen, or Performance Denim Linen: The Claremont Lounge cushions are suitable for indoor and outdoor use as water passes through the fiber and fabrics allowing for fast drying. If your cushions do get wet, the best method is to unzip the cover and set them upside down to allow water to drain out. As long as they dry in-between wettings, mold should not develop. It's when they do not get to thoroughly dry out that mold may develop. To extend the life of your cushions season after season, store them indoors when not in use.
  • If you’ve not selected an outdoor approved fabric: Bring cushions indoors or utilize furniture covers when not in use. Avoid long-term direct sunlight exposure and weather exposure.
Dhurrie Rugs
  • Indoor use only
  • Our tightly woven and heavyweight dhurries stand up to the tests of everyday life. Vacuum loose dirt and debris. For more serious stains, we highly recommend either professional cleaning or the Little Green Carpet Cleaner by Bissell, as tested in-house by our team. Testing and successful cleaning was accomplished on a variety of spots and stains including wet mud and pet accidents.
  • Blot spills immediately with a clean, damp cloth.
  • Rotate your rug every few months to prevent excessive wear and sun exposure in one area.
  • Do not pull on loose ends. We recommend tucking back into rug.
Society Social x NuWallpaper - Peel & Stick Grasscloth Wallpaper
  • Please find our installation guide here.
  • To remove this product slowly pull edge from top corner directly downward. NUWALLPAPER® adhesive is repositionable & always removable.
  • To clean this product, NUWALLPAPER® may be wiped with a slightly damp cloth. Excessive liquid may damage the product and is not recommended.
  • To minimise the hazard in the event of a fire do not hang wallcoverings over expanded polystyrene veneers & ensure wallcoverings are always firmly stuck down.