Privacy Policy
This Privacy Policy describes how Society Social, Inc. (“Society Social,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit www.shopsocietysocial.com (the “Site”), make a purchase, sign up for our emails or text messages, request or receive printed marketing (such as catalogs), contact us, or otherwise interact with our services (collectively, the “Services”).
A. Personal Information We Collect
The personal information we collect depends on how you interact with the Services.
1) Information you provide to us
Examples include:
Contact details (name, email address, phone number, billing/shipping address)
Order details (items purchased, delivery information, order notes you provide)
Account information (if you create an account)
Communications (customer support inquiries, survey responses, reviews)
Why we collect it: to process and fulfill orders, provide customer service, communicate with you, and maintain business records.
2) Information collected automatically
When you visit the Site, we may automatically collect certain information about your device and interactions, including:
IP address, browser type, device identifiers, operating system, time zone
Pages viewed, clicks, referring/exit pages, and session activity
Information collected via cookies/pixels and similar technologies
Why we collect it: to operate the Site, enhance security, prevent fraud, troubleshoot issues, understand usage, and improve our Services.
3) Payment information
If you make a purchase, payment information is collected and processed by our payment processors. We typically receive limited information (such as confirmation of payment and limited card details like last four digits).
Why we collect it: to complete transactions, handle refunds (if applicable), and reduce fraud.
4) Print marketing
If you request or receive a catalog or other printed mail from us, we may collect and use your name and mailing address and may keep records of catalog preferences.
Why we collect it: to fulfill catalog requests and send print communications.
5) Inferences
We may infer general preferences from your interactions (such as interests based on browsing or purchase history) to improve the Services and personalize communications.
B. How We Use Personal Information
We use personal information for purposes such as:
Providing and fulfilling the Services (processing orders, delivery coordination, returns/support)
Communicating with you (order confirmations, service messages, responding to inquiries)
Marketing and promotions (email, SMS, and print marketing like catalogs)
Improving the Services (analytics, troubleshooting, measuring content effectiveness)
Security and fraud prevention
Legal and compliance purposes (tax, accounting, recordkeeping, enforcing policies)
C. How We Disclose Personal Information
We disclose personal information in the following circumstances:
1) Service providers
We share personal information with vendors that help us operate our business and provide the Services, such as:
Ecommerce and hosting providers
Payment processors
Shipping and freight carriers
Customer support and order management vendors
Fraud prevention and security vendors
Our email and SMS communications provider
2) Meta business tools
We may use Meta business tools to help us understand how visitors use the Site, measure the effectiveness of our marketing, and improve our Services. These tools may collect or receive information about your interactions with the Site (often via cookies or similar technologies).
Important note: We do not currently run paid digital advertising campaigns, but we may use these tools for measurement and site optimization, and we may engage in digital advertising in the future.
3) Print marketing vendors
If you request or receive catalogs or other printed mail from us, we may share your name and mailing address with vendors that assist with printing and mailing (such as printers and mail houses) for the purpose of fulfilling those mailings.
4) Legal, safety, and compliance
We may disclose personal information to comply with law, respond to lawful requests, protect our rights and property, prevent fraud, and enforce our policies.
5) Business transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, personal information may be transferred as part of that transaction.
D. Cookies, Pixels, and Similar Technologies
We use cookies, pixels, and similar technologies to operate the Site, remember preferences, improve performance, prevent fraud, and understand Site usage.
Meta Technologies
We may use Meta business tools (such as the Meta Pixel). Meta may collect or receive information about your activity on our Site and may use it in accordance with its own policies.
Your Choices
Browser controls: You can manage cookies through your browser settings.
Device controls: Your device may provide settings to limit certain tracking.
Do Not Track
Some browsers offer “Do Not Track” signals. Because there is no consistent industry standard, we do not currently respond to DNT signals.
E. Your Privacy Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:
- Access the personal information we have about you
- Correct inaccurate personal information
- Delete personal information (subject to exceptions)
- Obtain a copy of your personal information (portability)
- Opt out of targeted advertising
- Opt out of the “sale” or “sharing” of personal information (as defined by certain U.S. state privacy laws)
- Appeal certain decisions relating to your request (where required)
- How to submit a request
Email us at contact@shopsocietysocial.com with the subject line “Privacy Request” or use our contact form: www.shopsocietysocial.com/pages/contact-us.
Opting out of targeted advertising / “sale” or “sharing”
You can opt out by using our opt-out link: [Insert “Do Not Sell or Share My Personal Information” link] and/or by submitting a request as described above.
Verification
We may take reasonable steps to verify your identity before responding to certain requests.
Non-discrimination
We will not discriminate against you for exercising your privacy rights.
F. Universal Opt-Out Signals (Global Privacy Control)
If you enable a recognized universal opt-out signal (such as Global Privacy Control (GPC)) in your browser, we will process that signal where required by applicable law. When honored, the signal generally applies to the browser/device and may not apply if you use a different browser, device, or clear cookies.
G. Email and Text Messaging
If you sign up for marketing communications from us, we may send you emails and/or text messages through our communications provider.
Email: You can opt out of marketing emails at any time using the unsubscribe link in our emails.
SMS/Text: You can opt out of marketing texts by replying STOP (or any other method described in the message). We may collect and use information about message delivery and opt-out status to administer our messaging program.
H. Data Retention
We retain personal information for as long as reasonably necessary to provide the Services and for legitimate business purposes, such as maintaining records, complying with legal obligations (including tax/accounting), resolving disputes, enforcing agreements, and preventing fraud. Retention periods vary depending on the type of information and why we collected it.
I. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
J. Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate action.
K. Third-Party Links
The Site may include links to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for them.
L. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The “Last Updated” date below indicates when this Privacy Policy was last revised.
M. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at: contact@shopsocietysocial.com
Effective: December 18, 2025